Complaints Book

File a claim or a complaint.

Fill in the complaint form right here. When you send it you get a sequential number, a receipt you can print and a copy by email.

What you are filing

Claim (reclamo)Disagreement related to the products or services.Complaint (queja)Disagreement not related to the products or services, or dissatisfaction with customer service.

1. Your details

Full name

Document type

Document number

Address

Phone

Your copy and our answer arrive here.

The consumer is a minor

2. Contracted good

Type

Service or product

E.g. AKEDA AI, Basic plan.

Amount claimed (S/) (optional)

Optional. Leave empty if it doesn't apply.

3. Details

What happened

Give dates and facts. Don't write passwords or payment details.

What solution you ask for

I declare the details are true and accept that AKEDA uses them to handle this claim or complaint, under the privacy policy.

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